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How to Claim PIP if You Have a Terminal Illness in England or Wales

Personal Independence Payment (PIP) is a benefit for people aged 16 to State Pension age who have a long-term health condition or disability that affects their daily living or mobility. If you have a terminal illness, the process to claim PIP is different and can be faster in some cases.

Starting Your Claim

If you have a terminal illness, you should start your PIP claim by phone. Call the dedicated PIP new claims line and explain your situation. You will be asked some basic questions about you and your condition.

  • The phone number is 0800 917 2222 (Relay UK and British Sign Language services are available).
  • If you cannot speak on the phone, someone else can call on your behalf, but you will need to be with them during the call.
  • You can also request a Welsh speaker if needed.
  • If you find it difficult to complete the claim yourself, you can ask for a home visit from a Department for Work and Pensions (DWP) officer to help you.

What Happens Next?

After your initial phone call, you will be sent a form called How your disability affects you. This form asks for detailed information about how your illness impacts your daily life and mobility. You can complete this form online or by post.

Include any supporting documents you have, such as:

  • Medical reports or letters from your doctor or health professionals
  • Care plans or prescription lists

You should aim to return the form within one month. If you need more time or have questions, contact the PIP enquiry line.

Assessment and Terminal Illness Exception

Normally, PIP claims involve a face-to-face assessment to gather more information. However, if you have a terminal illness, you may not need to attend an assessment. This depends on the information provided by you and your healthcare professionals.

The DWP can fast-track your claim if you are terminally ill, which means you might get a decision more quickly. It is important to clearly state your diagnosis and prognosis during your claim.

Useful Tips

  • Have to hand your National Insurance number, contact details, and information about your doctors or health workers when you call.
  • Be honest and detailed about how your condition affects you day-to-day, including any fluctuations in your symptoms.
  • If you are unable to complete the form yourself, ask a trusted person to assist you or request a home visit.
  • Keep copies of all documents and correspondence for your records.

For the most accurate and personalised advice, always check the official government guidance or speak to a welfare adviser.

Official reference: https://www.gov.uk/pip/how-to-claim. Always check the latest official guidance. Related forms: Browse our form category.

Important: This article provides general information. Government rules, forms and procedures can change, and this article may not reflect the latest updates. Check current GOV.UK guidance or the relevant authority before relying on it. ITG & Co. is independent and is not affiliated with a government department.