What to Do If Your V62 Form Is Lost in the Post: Steps to Secure Your Vehicle Logbook

The V62 form is used to apply for a vehicle registration certificate, commonly known as a log book or V5C, through the Driver and Vehicle Licensing Agency (DVLA) in Great Britain. If you have sent a V62 application by post and the form or the resulting V5C fails to arrive, it’s important to understand the correct steps to take to secure your vehicle logbook.

Understanding the V62 and V5C Process

The V62 is a paper form that must be completed and posted to the DVLA when you need to register as a vehicle’s keeper, or when you want to make certain changes but do not already have a V5C. The DVLA then issues the V5C by post.

If you have lost the V62 form after posting it, or if the V5C does not arrive after your application, here are practical steps to consider.

Steps to Take if Your V62 or V5C Is Lost in the Post

Wait a reasonable period: Postal delays can happen. Typically, you should allow at least 2 weeks after posting your V62 before taking further action.
Contact the DVLA: If the V5C has not arrived within 2 weeks, contact the DVLA to check the status of your application. They can confirm if your V62 has been received and whether your V5C has been issued.
Consider the possibility of a lost V5C: If the DVLA confirms your application was processed but you have not received the V5C, you may need to apply for a replacement log book.
Applying for a replacement V5C: If you are already the registered keeper and the V5C is lost, stolen, damaged, or destroyed, you can apply online or by phone for a replacement. This service usually costs £25 and the replacement is posted to the address the DVLA has on file.
When you cannot apply online or by phone: If you are not yet the registered keeper—because the V62 was for registering you as keeper—or if you need to make changes to vehicle details, you must apply by post using a new V62 form. The online replacement service cannot be used if details need changing or if you do not yet have a V5C.
Keep records of your application: When posting forms like the V62, it is advisable to send by recorded delivery and keep proof of postage. This helps if the form is lost in transit.

Important Distinctions

V62 vs Replacement V5C: The V62 is an application form to get a V5C when you do not have one or need to register as keeper. A replacement V5C is for when you already have a V5C but it is lost, stolen, damaged, or destroyed.
Online Replacement Restrictions: You can only apply online or by phone for a replacement V5C if you are the registered keeper and no details on the V5C need changing.
Taxing Your Vehicle: When applying for a V5C via the V62, you can tax your vehicle at the same time if needed.

If you are unsure about your situation or the best method to replace a lost V62 form or V5C, it is advisable to contact the DVLA directly for guidance. Avoid sending multiple forms or payments without confirmation, as this can delay the process.

Official reference: https://www.gov.uk/government/publications/application-for-a-vehicle-registration-certificate. Topic-specific official guidance. Always check the latest official guidance. Related forms: Browse our form category.

Important: This article provides general information. Government rules, forms and procedures can change, and this article may not reflect the latest updates. Check current GOV.UK guidance or the relevant authority before relying on it. ITG & Co. is independent and is not affiliated with a government department.