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V62 Application Returned by DVLA: Common Reasons

The V62 form is used in Great Britain to apply for a vehicle registration certificate (V5C), commonly known as a log book, when you need to register as the vehicle’s keeper or make changes that cannot be done online. When you send a V62 application to the Driver and Vehicle Licensing Agency (DVLA), it may sometimes be returned to you. Understanding the common reasons for this can help avoid delays.

Why Your V62 Application Might Be Returned

  • Incomplete or Incorrect Details
    The V62 form must be fully and accurately completed by hand, as it is a print-only form. Missing or unclear information such as your name, address, vehicle details (make, model, registration number), or previous keeper information can cause the DVLA to return the application.
  • Failure to Include the Correct Fee
    Some V62 applications require a fee, for example when applying for a duplicate log book. If the fee is missing or incorrect, the DVLA will return the form. Always check the latest fee information before sending your application.
  • Sending the Form Electronically
    The V62 must be posted to the DVLA. Electronic submissions are not accepted and will be returned. Ensure you send the completed form and payment by post to the correct DVLA address.
  • Using the V62 When Not Appropriate
    If you only need a replacement V5C without any changes to the details, you should apply online rather than using the V62 form. Using the V62 incorrectly—for example, when no keeper change or other updates are required—is a common reason for the DVLA to return the application.
  • Missing Supporting Documents
    While the V62 form itself does not usually require additional documents, in some cases (such as when the vehicle has been off the road or you are the new keeper) the DVLA may request proof of identity or vehicle details. Failure to provide these when asked can delay processing or cause the application to be returned.

Practical Tips to Avoid Return of Your V62 Application

  1. Fill in the form clearly and completely in black ink, using block capitals.
  2. Check whether a fee applies and include the correct payment.
  3. Send the form by post to the DVLA address specified on the form or official guidance.
  4. Confirm you are using the V62 for the correct purpose: applying for a V5C when registering as keeper or making changes that cannot be done online.
  5. If you only need a replacement V5C without changes, use the online service instead.

Remember, the DVLA updates forms and procedures periodically. If your application is returned, carefully read any explanation included and consult the official GOV.UK guidance on the V62 form for the most current information.

Official reference: https://www.gov.uk/government/publications/application-for-a-vehicle-registration-certificate. Always check the latest official guidance. Related forms: Browse our form category.

Important: This article provides general information. Government rules, forms and procedures can change, and this article may not reflect the latest updates. Check current GOV.UK guidance or the relevant authority before relying on it. ITG & Co. is independent and is not affiliated with a government department.